Looking for information about ordering and delivery? This FAQ answers the most common questions about dispatch times, shipping methods, collections, tracking and placing an order.
At Craft Shapes Direct, we manufacture and dispatch acrylic blanks, MDF craft shapes, signage products and custom laser-cut items throughout the UK. This guide explains how ordering works and what to expect after placing an order.
Orders can be placed directly through our website.
Yes. We currently deliver throughout the United Kingdom.
Most orders are dispatched within our current advertised processing times.
Processing time is the time needed to manufacture and prepare your order before shipping. Delivery time starts once the parcel has been dispatched.
Delivery methods vary depending on product size and order requirements.
Tracking information is provided when available for the selected shipping service.
Yes. Collection may be available by prior arrangement.
Please contact us as soon as possible if changes are required.
Cancellation requests should be made as quickly as possible after ordering.
Custom orders can vary depending on the complexity, materials and quantity required. Simple projects are often completed within our standard lead times, while bespoke products and production runs may require additional manufacturing time. Learn more about our Acrylic Fabrication & Small Batch Manufacturing service for custom-built products and repeat production.
Large quantity orders may require additional manufacturing time.
Delivery delays can occasionally occur. Please contact us if you need assistance.
Please contact us promptly with photographs of the damage.
Yes. Products from across the website can usually be ordered together.
Yes. Mixed-material orders are common.
Yes. Schools, nurseries and educational organisations are welcome to order.
Yes. We regularly supply businesses throughout the UK.
Yes. We provide quotations for custom laser cutting projects, bespoke acrylic signs, display components, custom shapes and larger production runs.
Absolutely. We’re happy to help with product recommendations and project advice.
We combine UK manufacturing, quality materials, custom production capabilities and friendly customer service.
Whether you’re ordering acrylic blanks, MDF shapes or custom products, we’re here to help.
Find answers to common questions about acrylic blanks, MDF blanks, custom laser cutting, UV-DTF transfers, Cricut personalisation, business signage, wedding displays, materials, artwork requirements, bulk orders and delivery information.
Custom shapes, artwork, materials, production runs and laser cutting services.
School projects, classroom crafts, teacher gifts and educational resources.
Vinyl application, Cricut projects and personalisation ideas.
Acrylic, MDF, material types, thicknesses, colours and size guidance.
Acrylic, MDF and bamboo blanks cut in-house in our Nottinghamshire workshop.
Most orders are dispatched within 1–3 working days with tracked UK delivery available.
Custom shapes, logos, signage and production runs manufactured to your requirements.
Clear, frosted, gloss and mirror acrylic available in a wide range of colours.
Supplying schools, sign makers, event stylists, Etsy sellers and small businesses.
Thousands of orders completed for crafters, makers and businesses across the UK.
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